Booking and cancellation policy

How a booking is confirmed, and what happens if plans change.

Request, confirmation, payment

You send a request — nothing is charged at that point. A person at Credo, not a system, checks it against live availability and confirms it. The confirmation states the deposit and when the balance is due, with a link to pay the deposit. If we cannot confirm the booking, there is nothing to pay.

The balance

The rest of the price is due by the date given in your confirmation, and we send a reminder before then. The price is fixed in lari and invoiced in lari.

Changes and cancellation

Terms are set by the resort and depend on how close to arrival you are. Ask us before you change or cancel anything and we will tell you what applies to your booking.